FREQUENTLY ASKED QUESTIONS
Is the festival an 18 + event?
YES. The festival is an 18+ event. ID is required upon entry. Only persons over the age of 18 are permitted to enter the festival. Valid forms of ID are DRIVERS LICENCE, PASSPORT, AUSTRALIA POST KEYPASS and PROOF OF AGE CARD. You must be 18 years old on or before the day of the festival
What is the date and the time of the festival?
Saturday, May 25th 2019 from 11am to 10.00pm
Where is the festival held?
The festival is at the Pineapple Fields, OPPOSITE The Big Pineapple Complex, on the Sunshine Coast, 76 Nambour Connection Road, Woombye, QLD.
What times do festival gates open?
11am Saturday, 25th May 2019
Do I have to wear a wristband?
Yes all patrons MUST wear a Wristband. You will receive your wristband on entry into the festival. No wristband – No entry.
Can I bring alcohol to the camp ground?
No. Patrons cannot bring alcohol into the campgrounds.
There will be a licensed bar in the campgrounds from 5pm until 10pm on Friday the 24th of May. Kick back and enjoy the entertainment provided.
Can I drink alcohol at the festival?
Yes. You must be over 18 years to drink alcohol. There are several licensed bars within the festival venue. Please ensure to bring along a valid and current form of photo ID (eg licence, passport, Australia Post keypass, and proof of age card). All alcoholic beverages must be consumed within the designated areas. You can purchase drink tickets and exchange these for beverages at the designated bar areas. Bags will be inspected upon entry be security. No alcohol may be bought into the festival; it is against liquor licensing laws. Anyone found trying to enter the festival with alcohol may be refused entry and the alcohol will be confiscated.
Can I park at The Big Pineapple?
No. There is only Disability Parking at the festival.
Can I drop or pick up someone at the festival?
No. For safety reasons there is no longer a pick up or drop off zone at the festival site. If you need to be picked up or dropped off you must do so from one of our park and ride locations.
Can I buy food at the festival?
Definitely! There will be a great variety of food stalls available at the festival venue including vegetarian and vegan options.
Can I bring food, drink or alcohol into the festival?
No food is to be brought into the festival. If you have allergies that require food to be brought please explain your situation to security at the front gates. Sealed bottled water may be brought into the festival, but we have bottled water for sale and free water onsite so it’s not really necessary! All bags will be searched on entry by security. UNDER NO CIRCUMSTANCES CAN ALCOHOL BE BROUGHT INTO THE FESTIVAL.
Is there an ATM at the festival?
Yes ATM machines are available within the festival grounds.
What should I bring?
ID – you must present your ID on entry to the festival to validate age (acceptable forms of identification are DRIVERS LICENCE, PASSPORT, AUSTRALIA POST KEYPASS and PROOF OF AGE CARD. This is in accordance with liquor licensing laws).
If you have any medication please ensure it is clearly labelled with prescription details.
Money and/or bank card.
A copy of your festival ticket (Can be digital).
Sun protection including hat and sunscreen. If you choose to bring a jacket you can check it into the cloakroom.
If it looks like rain bring along wet weather gear (NO UMBRELLAS) The The Big Pineapple Music Festival will go ahead rain, hail or shine. Enjoy the rain, get out and dance in it! You can bring a picnic rug, collapsible camping chair or inflatables however these must not be within 100m of any stage.
What should I leave at home?
Any bags or backpacks over 40x40cm, pets, director chairs, umbrellas, selfie sticks, an esky, glass, alcohol or drugs, weapons (including pocket knives), fireworks and anything flammable or deemed dangerous. Patrons found with these items will have them confiscated on entry.
Can I bring my camera?
Yes you can bring a small still camera or digital camera. Professional cameras or recording devices are not allowed. Phone cameras are okay.
Is there anything I need to know about the festival?
All bags will be searched by security on arrival. Due to recent events and all patron safety no bag larger than 40x40cm will be allowed into the festival.
If you are under the influence of drugs or alcohol you will be refused entry. For the safety of all patrons management has the right to refuse entry where we see fit. There will be high fencing patrolled by security guards surrounding the festival, so forget about trying to sneak in.
Illegal trespassers will be dealt with by the police service. Stage diving, crowd surfing and circle pits are not permitted. Patrons and people moshing risk being ejected from the festival venue and refused further entry.
Will first-aid be available?
Yes there will be two first aid areas at the festival. Our friends, RED FROGS will also be there to rehydrate you if you get into trouble.
Can I buy merchandise at the festival?
Yes definitely! There will be a stall at the festival where you can purchase artist merchandise. You will also be able to purchase official Big Pineapple Music Festival merchandise.
Will there be a cloakroom available?
Yes, there will be a cloakroom at the festival located on entry near the information booth.
LIMITED space so check in early to avoid disappointment
Only ONE persons items per bag for security reasons (NO Exceptions)
One check in / One check out (except for medical reasons)
Small Bag $5 (approx 20x30cm)
Large Bag $10 (Max 40x40cm)
CASH ONLY - Correct Cash makes processing quicker
Are pass-out permitted?
NO pass-outs. For the safety of all patrons, there are strictly NO pass-outs at The Big Pineapple Music Festival. This means once you leave the festival, your wristband will be removed and you will be unable to gain entry back into the festival. If you believe that you have a legitimate reason to leave the festival, please email us to discuss your circumstances. We thank you for your understanding and hope to make this the best day for you, so you won’t want to leave!