Big Pineapple Music Festival

Nambour Connection Rd, Sunshine Coast
Saturday 30 May 2015

Time To Pay


If you would like to pay off your tickets to Big Pineapple Music Festival 2015 NOW is the time to do it.

The very popular "Time to Pay" option is back again and will go live when tickets go on sale. This payment option allows you to pay off your tickets over 2 months by making 3 equal payments, which will make it easier on the pocket.

This really is a fantastic 'value-for-money' deal and there are only a limited number of "Time to Pay' Tickets available.  


You pick the tickets you wish to purchase and when you get to the end of your order, in the payment option screen, you will be given 2 options:

Option 1: Choose the "Instant Tickets" option and pay the total amount.

Option 2: Choose the "Time to pay" option and spread the 3 payments over the next 2 months. You will get a breakdown of your 3 payments. 1st payment at time of booking. 2nd payment 28 days later and 3rd payment 28 days after that. 

Please note that a small fee applies for paying off your tickets, but it is only to cover extra bank charges, that’s it. 


If you choose to pay for your ticket using the "“Time to Pay”" plan the following terms and conditions apply;

  • By going ahead with this ”“Time to Pay”” transaction, you agree that you have read, understood and agreed to be bound by the Terms and Conditions. If you do not agree to the Terms and Conditions, please do not proceed with this transaction.

  • By selecting the “Time to Pay” option, you hereby authorise Big Pineapple Music Festival to charge your nominated credit card in accordance with the payment schedule, as detailed, until full payment has been received for your tickets. 

  • Only one credit card can be used per transaction. 

  • Upon selecting the “Time to Pay” option, you will be charged your first installment as specified by Big Pineapple Music Festival at the time of booking and additional installments will be charged, 28 days later, as specified in the payment schedules below.

  • "Time to Pay" payments will be subject to a 5% service fee. This fee is calculated at 5% of the amount of the total order and will be divided evenly among each of your four installments. This fee is represented as the 'Plan Charge' when you select the "Time to Pay" option.

  • Installments will be deducted using the same credit card used for the original booking. If your credit card happens to expire during the “Time to Pay” period, you will have the facility to update your credit card details via your secure online member’s area.

  • “Time to Pay” commitments will not be frozen, cancelled or deferred, nor will you be entitled to a refund or exchange during the “Time to Pay” process, unless in accordance with Big Pineapple Music Festival’s general terms and conditions for cancelled events or to the extent required under applicable trade practices and consumer protection laws.

  • While we will hold your tickets for you, you are not entitled to delivery of your tickets until all installments are received. Once full payment has been received, you will receive an email advising that your tickets are now available and ready to print via your online member’s area or will be posted to your registered address if you choose postal delivery.

  • It is your responsibility to ensure that: (a) the account details you have provided are correct and (b) you have sufficient clear funds available in the nominated account on the scheduled drawing dates.

  • In the event an installment is not received by Big Pineapple Music Festival when Big Pineapple Music Festival attempts to process an installment payment through your credit card in accordance with the payment schedule, Big Pineapple Music Festival will notify you via email and provide you the facility to catch up on a scheduled payment. Any fees levied to you by your financial institution will be payable by you.

  • There are no refunds on this payment plan. In the event that a scheduled payment is not received or remedied within the time subscribed, you will be in breach of this agreement and Big Pineapple Music Festival will cancel your booking and withhold all monies received. Big Pineapple Music Festival will then email you notifying you that your booking has been cancelled.

  • No tickets will be made available to you until full payment has been received. Big Pineapple Music Festival will send you an email once full payment has been made which includes a link for you to download your tickets via your secure online member’s area. Otherwise, you can select to have your tickets posted; in which case they will be dispatched after final payment is received.

NOTE: as well as the Terms and Conditions above, Big Pineapple Music Festival 2014 general terms and conditions, which deal with refunds, cancelled or postponed events, conduct at events and other important matters, apply.

General Event Terms and Conditions are available by clicking on the Terms and Conditions link on the FAQ section of this website..

Payment Schedule for Time to Pay purchased between 10.02.2015 to 10.03.2015

Payment Due
First payment                             Day of ordering
Second payment                        28 days after first payment