Privacy Poilicy

 

As a visitor to, or registered member of the Big Pineapple Music Festival website, it is important that you know we ensure that your privacy online is guaranteed and protected. By using and/or registering your membership with any aspect of this website, you agree to the below terms of our Privacy Policy. If there are aspects of the Privacy Policy that you do not agree with, kindly refrain from using or visiting the “Big Pineapple Music Festival” website. If you have any queries pertaining to the use of your personal information or the “Big Pineapple Music Festival” Privacy Policy you can contact us following the details provided.


Collection Of Personal Information

The Big Pineapple Music Festival is an interactive website that invites you to contribute through commentary and polls and participate in a number of online media streams and event ticketing, travel, accommodation booking services. Whilst many of the site’s features may be readily accessed, some participation requires that you provide certain personal information, that may include, but is not limited to, your name and birth date, email, address, contact numbers, your interests, musical/cultural tastes and usage of the services and programs we provide as well as other information. Credit card and purchasing information may be requested by third party companies for ticket sales and other relevant products which may be linked to the Big Pineapple Music Festival website, however the Big Pineapple Music Festival is not responsible for the privacy policies of these third parties. To guarantee the privacy of your personal information, it is recommended that you look over the privacy policies of each site you visit.


Consent To Collect Information

The information collected by the Big Pineapple Music Festival will not be collected without your consent, and the decision whether or not to provide us with this information is yours but may limit your usage of the site’s features. The information we collect with your consent is stored on a secure Big Pineapple Music Festival server, and can only be accessed exclusively by those employed by the Big Pineapple Music Festival who are bound by customer and company confidentiality.


The Big Pineapple Music Festival website also makes use of ‘cookies’. A ‘cookie’ is a small data file that can temporarily store certain information in the user’s browser when you visit a website. The Big Pineapple Music Festival may use cookies to retrieve anonymous information such as how many visits a certain page has and how often our site is being visited. We may use cookies to save your password and preferences (if applicable) in certain areas of the website so you don’t have to reset them each time you visit. This is of course viewable only to you. Cookies do not give us access to personal information that you have not already provided. You can disable cookies at any time by turning them off in the preferences section of your browser. If you disable cookies you may be unable to access and use certain aspects of the website.


Facebook Connect

Our website uses plugins provided by the social network facebook.com, operated by Facebook Inc., 1601 S. California Avenue, Palo Alto, CA 94304, USA (“Facebook”). The plugins are identifiable by a Facebook logo (white letter f on blue background or a thumb up icon) or the notice “Facebook Social Plugin”. For a full list of all social Plugins please see http://developers.facebook.com/plugins.

If you access our services via Facebook Connect, we will collect and record the information provided such as your email address and unique Facebook ID. We don’t actually store your passwords for Facebook. Instead, we just use an authentication token to verify your identity. This simply enables us to streamline the process of registration and authentication. For the information on the purpose and scope of data collection and procession by Facebook, as well as Your rights in this respect and settings options for protecting your privacy please visit Facebook's privacy policy: http://www.facebook.com/policy.php.


The Use Of Personal Information

We may ask for specific information to create your online membership/profile or to subscribe to our mailing list or require it for other forms of user-based contribution. With a subscription to our mailing list, you will be kept up to date on everything that is the Big Pineapple Music Festival, marketing our events along with news related to artists, festivals and other events and products and promotions. We may also provide you with event-specific information such as cancellations or updates. By joining the Big Pineapple Music Festival mailing list you have acknowledged that you would like to receive this information, and may opt out at any time of your choosing.


Information Disclosure

The information you provide is strictly confidential and the Big Pineapple Music Festival guarantees it will not be disclosed to any outside companies, individuals or other third parties. Only the Big Pineapple Music Festival and the registered user providing the information are privy to it.


Changes to Information

At any time you can request to cancel your subscription or change the details of the information you have provided to the Big Pineapple Music Festival. If you wish to cancel your Big Pineapple Music Festival subscription follow the link provided at the bottom of our subscription mail.


Privacy Policy Changes

The Big Pineapple Music Festival may change our privacy policy, but will notify its members and users of the changes on this website.


Revised: 05/05/2012

 

Register to book tickets

To book tickets for the 2015 event please register. By signing up to our members area you will receive exclusive access to special ticket offers and general updates direct to your inbox about all the latest Big Pineapple Music Festival news.

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